Want to delve deeper? Check out our 10-week digital wellness certificate program. Next cohort: starts May 14th.
Email replies that show up a week later. Video chats full of “oops... sorry no you go” and “can you hear me?!” Ambiguous text-messages. Is it any wonder communication takes us so much time and effort to figure out? How did we lose our innate capacity to understand each other?
Humans rely on body language to connect and build trust, but with most of our communication happening from behind a screen, traditional body language signals are no longer visible - or are they? In her keynote, Erica combines cutting edge research with engaging storytelling to decode the new signals and cues that have replaced traditional body language across genders, generations, and cultures. In person, we lean in, uncross our arms, smile, nod and make eye contact to show we listen and care. Online, reading carefully is the new listening. Writing clearly is the new empathy. And a phone or video call is worth a thousand emails.
In this virtual session, Erica will supercharge your teams with collectively understood rules that foster connection, build trust and drive innovation. This session is based on Erica's new book Digital Body Language, to be released May 11, 2021.
Learning Outcomes: ● Understand your collaboration style and the digital body language signals you may be broadcasting (even if you don't intend to!) ● Create cultures of maniacal clarity across email, phone, IM, text, video and even live meetings ● Develop a collaboration strategy that fights digital mansplaining and other virtual unconscious biases ● Create cultures of true inclusion and belonging, no matter the distance